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How do I start a membership for my child to access audiobooks?
Answer:

Put your child on a path to success for only $135 per year.
Gain the knowledge, tools, and resources to help your child learn and thrive.

Benefits of a Learning Ally membership include:

• Household membership — includes up to 4 child profiles

• Unlimited access to a library of educational audiobooks

• FREE reading app for PC, Mac, and Chromebook computers

• FREE reading app for Apple and Android devices
  

Try a Learning Ally membership and discover how our services can unlock your child’s potential! 👉 Sign up today

Eligibility Requirement:

To qualify for our audiobook services, you must submit proof of eligibility within 30 days of creating your child’s profile.

Financial Assistance:

If you are experiencing financial hardship, please complete the necessary forms linked below:

• Individual Application
• Financial Assistance Form

Submit completed forms via fax to 609.281.5900 or email them to CustomerCare@LearningAlly.org.

Answer

Gain the knowledge, tools, and resources that can help you learn and thrive.

Benefits of a Learning Ally membership include:

• Annual membership with unlimited downloads — $135.00
• Access to a library of educational audiobooks
• FREE reading app for PC, Mac, and Chromebook computers
• FREE reading app for Apple and Android devices
  

Eligibility Requirement:

To qualify for our services, we must receive your proof of eligibility within 30 days of registration.

Financial Assistance:

If you are unable to afford the membership fee due to financial hardship, please complete the following forms linked below:

Individual Application
Financial Assistance Form
Submit completed forms via fax to 609.281.5900 or email them to
CustomerCare@LearningAlly.org.

Check with your school to see if Learning Ally is already available to students. If not, have them call: 1-800-221-1098 or schedule a demo.

Please see below for a list of things to check if your student cannot login:

Confirm their login method. If users are integrated with ClassLink or Clever, they will not be able to manually login with a username and password on our website. Instead, they will need to use the “Log in through your school” option on our site, or access via their Clever or ClassLink portals.

Confirm whether they are being shared from their rostering provider. If you search their name in Clever or ClassLink does their record populate?

Confirm they are shared with the required data. Values like email, student number and grade are all required for user creation. If a user is shared without these values, their record will not be created.

Confirm the user is shared to an enrolled org. It is very common for users to be shared to a non-enrolled district org or school which will prevent their account creation.

Please make sure you are logging in the correct way. If your school is integrated with Clever, ClassLink or Google SSO you may need to access via the "Login Through Your School" option on our website.

If you have a manual login, please try resetting your login info and if that still does not work please reach out to Customer Care at 800-221-4792 or customercare@learningally.org.

Please confirm with your account contact that your Google SSO integration has been set up. If so please confirm that users are trying to login with the correct email domain that was used to set up the integration.

If that still does not work, you may need to make sure access to third party app is configured from Google. More information on this can be found here.

Our data sync normally runs every 24 hours, but this can take longer during high volume times like back to school. If you have any questions about the status of your data sync please reach out to Customer Care at 800-221-4792 or customercare@LearningAlly.org.

Once logged in, Educators and Admins can go to their Manage Students tab and click "Add Individual Student" to add students one at a time. If an Educator or Admin has the Data Manager role, they can also click Add/Update Student From File" to add students in bulk via CSV file. These options will not be available if integrated with Clever or ClassLink

Your method of logging in over the summer depends on how your student’s account is set up—students can access the Learning Ally Audiobook Solution via the same method your district provided during the school year to sign in over the summer; through our website with their username and password, using Google SSO, using Clever or using ClassLink. Please find your method linked below:

Students: Access the Learning Ally Audiobook Solution Through our website
Students: Access the Learning Ally Audiobook Solution Through ClassLink
Students: Access the Learning Ally Audiobook Solution Through Clever
Students: Access the Learning Ally Audiobook Solution Through Google Single Sign-On

If you still have questions or concerns, contact Customer Care at customercare@learningally.org or call 1-800-221-4792.

You can download the Learning Ally Audiobook App guide in both English and Spanish using the links below:

English guide: https://wp-media.learningally.org/wp-content/uploads/LearningAlly_AudiobookApp_Guide_English.pdf
Spanish guide: https://learningally.org/wp-content/uploads/2026/07/LearningAlly_AudiobookApp_Guide_Spanish.pdf

Navigate to https://portal.learningally.org/login and click the "forgot username?" or "forgot password" options to reset this information.

Please follow the steps below to download our audiobooks to your authorized DAISY

Make sure your device is authorized to play Learning Ally audiobooks. If it is not authorized, visit Authorize a DAISY Player.
Make sure to add books to your bookshelf at http://www.LearningAlly.org
Go to My Bookshelf
Click Continue under I’m ready to listen to my audiobooks
Click Choose a Device under How to listen
Select Advanced Users Download .Zip
Click Continue
Click Done
Now, next to each title there will be a Download .zip link
Click on that link to download the zip file of the book, which you can then copy these files into a folder on the device (SD card, flash drive, etc.) of your choice.

Students can use home computers, laptops, and most mobile devices including smartphones and tablets.

If your account is on hold, it’s most often because a renewal payment is overdue. Other possible reasons include a failed payment method or required account verification. Check your email for any notices about the hold (including your spam or junk mail folder,) then review the Billing or Account alerts for specific instructions. If you don’t see clear instructions or can’t resolve the issue online, contact Customer Care at 800-221-4792 or customercare@learningally.org.